

Bring on the benefits Cardmembers are automatically enrolled in JCPenney Rewardswith lots of extra benefits. In the event of any queries, our Customer Services Team can be contacted by email or by phone on +44 (0)1937 546060. Pop Pay As You Go (PAYG) is the smart way to pay for public transport in North East England. Manage Your Account Online make a payment view account set alerts & reminders See if you Prequalify See if you prequalify with no impact to your credit bureau score. Your orders will be processed within 4 working days and delivered electronically on receipt of payment - you will be informed by email if we are unable to supply. To order items of interest, please email details to Customer Services Orders, including your full name and current home or business address with the full bibliographic details ( please see our requirements - MS Word docx 17.5KB). Please do not send any card details by email. Payment is accepted by credit card or debit card only and you will be contacted for payment information on completion of your order. You must be logged out of your account to access this information.

If you wish to request items from our Remote Supply Collection please check the availability and price through our On Demand service prior to placing your order.

You may continue to use your Online Account to download copies of requested articles and manage your personal details. Due to changes to UK VAT rules you are no longer able to use your PAYG account to order items using the British Library On Demand online interface.
